Syndral terms of use

Terms

Terms of use

The terms on which this site is published, what the free ScoreCard is and is not, and who to write to.

Who publishes this site

syndral.co is published by Suzaku Productions Co., Ltd. Syndral is a brand of that company, not a separate legal entity.

Suzaku Productions Co., Ltd., Head Office, 139 Blue Chips Building, Room S-607, 6th Floor, Soi Sukhumvit 63 (Thong Lor 10), Sukhumvit Road, Khlong Tan Nuea Subdistrict, Wattana District, Bangkok 10110, Thailand. Tax ID 0105557120962.

By using this site you accept these terms. If you do not, please do not use it.

What the ScoreCard is, and what it is not

The AI Visibility ScoreCard is free and it is a self-assessment. It scores the eleven answers you give it. It does not look at your website, it does not query any AI assistant, and it does not measure how any assistant actually treats your brand.

We say this plainly because the distinction is the subject of our published research. A score built from your own answers is an estimate of readiness. It is not a measurement of visibility, and nothing on this site claims otherwise.

The paid AI Visibility Diagnostic is different work: repeated prompts run by hand in the real chat interfaces, reported with their spread. Its scope and price are agreed in writing before it starts.

Our published research

We publish field studies with their evidence attached: the run log, the timestamps and the original reports. We do that so you can check our conclusions rather than trust them.

Those studies describe what we observed on the dates stated. Tools change. A finding that was true on its test date may not be true today, which is why every study carries its dates. If you find an error, write to us and we will correct it in the open with a dated note.

Third parties named in our research are named factually and with their own material linked. Nothing on this site is intended to disparage any company.

What you may do with our content

The text, research, figures and design of this site belong to Suzaku Productions Co., Ltd.

You may quote from our articles, including in a study or an article of your own, provided you attribute the quote to Syndral and link to the page it came from. You may share the evidence artefacts for the purpose of checking our work. You may not republish an article in full, or present our research as your own.

Links to other sites

We link to sources, tools and studies published by other people. Those links are there so you can verify what we say. We do not control those sites and we are not responsible for what they contain or what they do with your data.

Limits

This site is provided as it is. We work to keep it accurate and available, but we do not guarantee that it will be uninterrupted, nor that every figure will remain current as the tools we write about change.

Nothing on this site is a guarantee of a commercial result. AI visibility depends on systems operated by other companies, which change without notice and which nobody, including us, controls.

Nothing here limits any liability that cannot lawfully be limited.

Governing law

These terms are governed by the law of Thailand, and the courts of Thailand have jurisdiction over any dispute arising from them.

Contact

General enquiries: the contact form at syndral.co/en/contact.

Anything about personal data: privacy@syndral.co.

Last updated 6 August 2026.